Privacy Policy

Our Legal Notices

Last updated: 01/06/26
At Stem Bioresonance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or use our services.
1. Who we are
Stem Bioresonance is responsible for your personal information.
Business name: Stem Bioresonance
Address: The Chapel, Shop Lane, Langton Herring, Weymouth, DT3 4HX
Email: stembioresonance@gmail.com
Telephone: 07414 059157
For data protection purposes, Stem Bioresonance is the data controller of the personal information we hold about you.
2. Information we collect
Depending on how you interact with us, we may collect:
Your name and contact details
Email address and telephone number
Appointment and booking information
Information you provide during consultations
Information about your health, wellbeing, medical history and health concerns where relevant to your appointment
Rayoscan® assessment information and results
Treatment and programme notes
Payment and transaction information
Information you provide when contacting us through WhatsApp, email or our website
Website usage information, including information collected through cookies and similar technologies
Health information is treated as special category personal data under UK data protection law and is given additional protection.
3. How we use your information
We use your information to:
Respond to enquiries
Arrange and manage appointments
Provide our services
Understand your concerns and health goals
Carry out and review your Rayoscan® assessment
Create and provide your personalised bioresonance programme
Communicate with you about appointments and your services
Process payments
Maintain appropriate business and treatment records
Improve our services and website
Meet our legal and regulatory obligations
Respond to questions, complaints or requests relating to your information
We only collect information that is relevant and necessary for these purposes. The ICO recommends limiting the collection of health information to what is genuinely needed for the stated purpose.
4. Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Performance of a contract – for example, to arrange and provide services you have requested.
Legitimate interests – for appropriate business administration and communication.
Legal obligation – where we are required to retain or provide information by law.
Consent – where consent is the appropriate basis.
Where we process information concerning your health, additional requirements apply because this is special category data. Where appropriate, we may rely on explicit consent or another applicable condition under UK GDPR.
5. Who we share your information with
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our business, for example:
Our website and booking platform
Payment providers
Email and communication providers
IT and data storage providers
Professional advisers where necessary
Authorities or organisations where we are legally required to do so
We only share information where there is an appropriate reason and, where applicable, a suitable data protection agreement or safeguard in place.
6. WhatsApp
If you choose to communicate with us through WhatsApp, information you provide through that service will be processed through WhatsApp/Meta's systems as well as by us.
Please avoid sending highly sensitive health information through WhatsApp unless it is necessary for your communication with us.
7. How we protect your information
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
Access to client information is limited to people who need it for legitimate business purposes.
8. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain appropriate records and meet legal, accounting or insurance requirements.
The exact retention period may depend on the type of information and the reason it was collected.
When information is no longer required, we will securely delete or anonymise it where appropriate.
9. Your rights
Under UK data protection law, you may have rights including:
The right to be informed about how your information is used
The right to access your personal information
The right to ask us to correct inaccurate information
The right to ask us to delete information in certain circumstances
The right to restrict processing in certain circumstances
The right to object to certain processing
The right to data portability in certain circumstances
The right to withdraw consent where we rely on consent
Some rights are subject to legal exceptions.
To exercise your rights, please contact us using the details above.
10. Cookies
Our website may use cookies and similar technologies to operate the website, understand how visitors use it and improve your experience.
Some cookies may require your consent. The use of cookies and online tracking is also subject to the Privacy and Electronic Communications Regulations (PECR).
You can manage cookie preferences through the cookie settings available on our website.
11. Third-party websites
Our website may contain links to third-party websites, such as social media platforms or other services. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.
The latest version will always be available on our website.
13. Contact us
If you have any questions about this Privacy Policy or how we use your information, please contact:
Stem Bioresonance
The Chapel, Shop Lane
Langton Herring
Weymouth
DT3 4HX
Email: stembioresonance@gmail.com

Information We Collect Here

We collect information that you voluntarily provide when booking a session or contacting our clinic, such as your name, contact details, and relevant health history necessary for bioresonance analysis. Additionally, our website may automatically gather technical data including IP addresses and browsing behavior through cookies to enhance your digital experience. We process this information solely to provide effective holistic care, manage appointments, and communicate updates about our services. All data is handled in compliance with local privacy laws and professional ethics.

Data Protection and User Agreement

Your personal data is never sold to third parties. We only share information with external partners when essential for processing payments or if required by law. Users have the right to access, rectify, or request the deletion of their records at any time. By utilizing the services of Stem Bioresonance, you agree to these terms and conditions. We implement robust security measures to prevent unauthorized access to your sensitive health information. For further inquiries regarding our data handling or to exercise your rights, please reach out to our clinic directly.

Terms & Conditions

Last updated: 01/06/26
These Terms & Conditions apply to services provided by Stem Bioresonance.
By booking an appointment with us, you agree to these terms.
1. Our services
Stem Bioresonance provides personalised bioresonance sessions and Rayoscan® assessments intended to support health and wellbeing.
Our services are complementary in nature and are not intended to replace medical diagnosis, treatment or advice from your GP, consultant or other qualified healthcare professional.
If you are receiving medical treatment or taking prescribed medication, you should continue to follow the advice of your healthcare professional.
2. Initial assessment
Your programme begins with a consultation and, where appropriate, a Rayoscan® assessment.
The assessment helps us create a personalised programme based on your body's current priorities.
Results and recommendations will be discussed with you.
3. Personalised treatment
Each bioresonance session is personalised using information from your assessment and your current circumstances.
Your programme may be reviewed and adjusted over time as your priorities change.
There is no guarantee of a particular health outcome, and individual responses to bioresonance vary.
4. Suitability
Please tell us before booking if you have any concerns about whether our services are suitable for you.
In particular, please contact us before booking if you:
Have a pacemaker or implanted electronic medical device
Are pregnant
Have another medical device or condition that may affect your suitability for treatment
We may recommend that you seek advice from your GP or healthcare professional before proceeding.
5. Medical care
Bioresonance is intended to complement, not replace, conventional medical care.
You should not stop, reduce or change prescribed medication or medical treatment without discussing this with your healthcare professional.
6. Appointments
Please arrive on time for your appointment. Appointment time is reserved specifically for you.
If you arrive late, your appointment may need to finish at the scheduled time.
7. Payment
Payment is due according to the booking information provided at the time of purchase.
Where a package or special offer is purchased, the terms of that package will apply.
8. Packages
Where you purchase a package of sessions, the sessions must be used within the stated validity period.
Packages are intended for the person who purchased them and are not transferable unless agreed with us in advance.
9. Results
Everyone responds differently. We cannot guarantee specific results, improvements or timescales.
Our aim is to provide personalised support based on your individual circumstances and current priorities.
10. Right to refuse or discontinue treatment
We reserve the right to decline or discontinue a session if we believe it is not appropriate or safe to proceed.
We will discuss this with you wherever possible.